What we value most
are the moments
you value most

Our Values Make Us
Who We Are

At American Elevator Group, our shared values are more than just words on a page. They are the statements that we all live by, and they serve as the foundation for how we treat each other, our customers, suppliers, and the outside world. While we are all independent companies, these statements make up the connective tissue that unifies us.


We keep our values front and center, which helps us ensure that we never lose sight of our mission to do better. We want to offer the best options for our customers, remain accountable to each other, and provide a workplace that is safe, fair and inclusive.

Our Declaration of Independents

INVEST IN OUR PEOPLE

Every team member plays a valued role in our organization, and we celebrate them for their contribution to our success.

NEVER COMPROMISE ON SAFETY

We don’t accept any risk-taking in the field or when handling equipment, and we give all employees the training and resources to work safely.

FOCUS ON WHAT’S BEST FOR THE CUSTOMER

We always enter a sales new opportunity with a clear view to find the best solution for the customer, powered by our independence.

PLAY TO WIN

We encourage healthy competition, both inside and outside of the AEG group, while fully respecting the customer’s preference.

BUILD PARTNERSHIPS

We recognize the value of partnerships, both within the AEG network and with the wider industry – with the aim to benefit everyone.

DO NO HARM

We work to continuously improve and learn from experience, while preserving the unique strengths of each business.

SHARE OUR KNOWLEDGE

We share ideas, tools, systems, suppliers, technology, and best practices to help each other become more successful.

COMMUNICATE CLEARLY & FREQUENTLY

We aim to always communicate with transparency, and work actively to resolve any potential issues before they escalate.

SPEAK WITH RESPECT

We will never tolerate any derogatory comments about colleagues, industry partners, or competitors.

ARE A FORCE FOR GOOD

We share a sense of social responsibility for the communities we serve, and support local initiatives our people care about.