What we value most are the moments you value most
Our Values Make Us Who We Are
At American Elevator Group, our shared values are more than just words on a page. They are the statements that we all live by, and they serve as the foundation for how we treat each other, our customers, suppliers, and the outside world. While we are all independent companies, these statements make up the connective tissue that unifies us. We keep our values front and center, which helps us ensure that we never lose sight of our mission to do better. We want to offer the best options for our customers, remain accountable to each other, and provide a workplace that is safe, fair and inclusive.
Our Declaration of Independents
INVEST IN OUR PEOPLE
Every team member plays a valued role in our organization, and we celebrate them for their contribution to our success.
NEVER COMPROMISE ON SAFETY
We don’t accept any risk-taking in the field or when handling equipment, and we give all employees the training and resources to work safely.
FOCUS ON WHAT’S BEST FOR THE CUSTOMER
We always enter a sales new opportunity with a clear view to find the best solution for the customer, powered by our independence.
PLAY TO WIN
We encourage healthy competition, both inside and outside of the AEG group, while fully respecting the customer’s preference.
BUILD PARTNERSHIPS
We recognize the value of partnerships, both within the AEG network and with the wider industry – with the aim to benefit everyone.
DO NO HARM
We work to continuously improve and learn from experience, while preserving the unique strengths of each business.
SHARE OUR KNOWLEDGE
We share ideas, tools, systems, suppliers, technology, and best practices to help each other become more successful.
COMMUNICATE CLEARLY & FREQUENTLY
We aim to always communicate with transparency, and work actively to resolve any potential issues before they escalate.
SPEAK WITH RESPECT
We will never tolerate any derogatory comments about colleagues, industry partners, or competitors.
ARE A FORCE FOR GOOD
We share a sense of social responsibility for the communities we serve, and support local initiatives our people care about.
